Online Privacy Policy

This Privacy Policy applies to the use of the Qorus product (“Qorus”) owned and operated by Qorus Software Inc. ("Us", "We", "Our").
 

We view your personal privacy as an important issue, and are committed to respecting and protecting your personal information. This online Privacy Policy is provided to inform you of the kinds of personal information that Qorus gathers; and how it is held, used and managed. As this online Privacy Policy forms part of the terms of service of thehttp://www.qorusdocs.com ("Site"), we encourage you to periodically check for updates.

We will ask you to consent to Our use of cookies in accordance with the terms of this Privacy Policy when you first visit the Site. By using the Site and agreeing to this Policy, you consent to Our use of cookies in accordance with the terms of this Policy.

Information Obtained by Us:

Meta Data

We collect and store contextual data related to the use of Your content (“Meta Data”) which does not include Your content itself. Such Meta Data does not include any Personal Information.

Personal Information currently solicited:

We collect your first and last name, sign-in name, company name, country and email address (“Personal Information”).

Uses made of collected Personal Information:

We collect and log this information in order to -

  • identify you when you sign-in to your Qorus account;
  • send you information you have requested, such as our newsletters and alerts;
  • send you product release information;
  • general communication and marketing purposes;
  • carry out statistical analysis of the Site and the people visiting, in order to improve the Site and Our services; and
  • contact you directly, or via one of Our distribution partners, following the supply of Personal Information.

Information Collected by Us:

We will retain Personal Information we process on behalf of Our clients for as long as needed in order to provide services to Our client. We will retain and use this Personal Information as necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements.

Consent in respect of your Personal Information:

By submitting Personal Information to Us you acknowledge and agree that you have expressly consented to the collection, use and disclosure practices set out in this Privacy Policy as they relate to your Personal Information.

Cookies

A "cookie" is a small piece of information that our Service provides to your browser once you authenticate at our Service. The Service supplies your browser with cookies that contain a unique identifier used to authenticate you on our Service. It functions as your identification card, and enables the Service to remember your identity for a defined period of time.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Choosing not to accept cookies will limit your ability to use certain areas of the Service. 

Information Sharing:

We may disclose aggregate statistics about visitors to the Site in order to describe our services to prospective partners, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no Personal Information.

We may also disclose your Personal Information:

  • as required by law, such as to comply with a subpoena, or similar legal process,
  • when We believe in good faith that disclosure is necessary to protect Our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • to any other third party with your prior consent to do so,
  • if We is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information

We use service providers to provide certain services in support of the Site. These service providers may need to have access to your Personal Information in order to provide their services.

Certain services identified on this Site are offered by business partners. If you wish to take up those services you will need to share your information with them in order to receive these services. These companies are authorized to use your Personal Information only to the extent necessary to provide these services to Us.

Choice/Opt-out

You may choose to stop receiving our newsletter or marketing information emails by following the unsubscribe instructions included in these emails or you can contact Us at info@qorusdocs.com.

Testimonials

With your consent We may post your testimonial along with your name.

Access to Personally Identifiable Information

If your Personal Information changes, or if you no longer desire Our service, you may update, amend by accessing the Helpdesk in the product.

Links to Other Sites

You may access third party sites and services through the Site. These sites are not subject to Our Privacy Policy. You should review the privacy policy of each individual site you access via hyperlinks from the Site, and assess whether the policy of each site is satisfactory to you before you use that site.

Data Storage

Information that you submit via the Site is held on servers in Microsoft Azure data centres in the USA.

Security

The security of your Personal Information is important to us. When you enter sensitive information (such as accessing our platforms), We encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the Personal Information submitted to Us, both during transmission and once We receive it. No method of transmission over the Internet, or method of electronic storage, is however 100% secure. Therefore, we cannot guarantee its absolute security. Our security policy can be viewed at https://www.qorusdocs.com/qorus-security-business-continuity.  If you have any questions about security on the Site, you can contact Us at info@qorusdocs.com.

Updating this Privacy Policy

We may update this Privacy Policy to reflect changes to Our information practices. We encourage you to periodically review the Site for the latest information on Our privacy practices.

Resolving Privacy Issues

Should you have any concerns regarding the Qorus Privacy Policy please contact us at info@qorusdocs.com and We will do our best to resolve your issue.

Disclaimer
We make all reasonable efforts to ensure that all content available on the Qorus Helpdesk website (“Site content”) is accurate and up to date in accordance with the latest Qorus product releases, but accept no responsibility for any omissions, errors or subsequent changes to the Site content. The Site and Site content is provided “as is” and “as available”.  We make no representations or warranties, express or implied, including but not limited to warranties as to the satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy of either the Site or the Site content. For the avoidance of doubt, We do not warrant that the Site content will be uninterrupted or error free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the Site content.This Site links to third party websites. Access to and use of any other Internet site linked to this Site is made at the user's own risk and We are not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on such third party sites. We provide these links merely as a convenience and the inclusion of such links does not imply any endorsement by Us. To help us maintain our high quality and standard of content, please inform Us via our Helpdesk if you suspect the information contained within a resource is inaccurate or significantly out of date. In no event shall We (including any of Our members, directors, agents, employees or representatives) be liable for any damages whatsoever, and in particular We (including Our members, directors, agents, employees or representatives) shall not be liable for special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to Our Helpdesk Site or the Site content, whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise.