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APMP Presentation: QorusDocs Generative AI

 QorusDocs Generative AI is currently in product development. We continually seek feedback on our G-AI roadmap with our customers. The content presented to APMP in December 2023 will continue to evolve as we enter 2024.

What you will learn:

QorusDocs has been working intensely on researching and developing generative AI technologies and presented recently at APMP's AI Demo Day. Our CEO, Ray Meiring, details the following in our 30-minute session:

  • QorusDocs' journey to SECURE and PRIVATE generative AI
  • Why we elected to make use of Microsoft Azure OpenAI
  • The fundamentals for getting accurate and useful results.
  • Flexible integration capabilities to augment your existing investment in tools.
  • Leveraging Microsoft Copilot to further enhance QorusDocs capabilities.
  • Speed to proficiency using the tools you know and love in Microsoft 365.
  • Live demonstration of generative AI in QorusDocs.

Previously only available to APMP members, join us for a glimpse into the very near future with QorusDocs.

Learn more about QorusDocs Generative AI here

Partial video transcript:

At QorusDocs, we've been working with artificial intelligence technology for a number of years, starting with our release of our Auto Answer feature back in 2020.

As we've seen this technology evolve, though, we're very excited about how it will solve some of the biggest challenges that consume time from our customers today.

We've been working intensely on researching and developing generative AI technologies. We look forward to showing you how you can practically make use of these features. To get started, let's explain to you the journey that we went on when it came to our decisions around generative AI.

One of the first fundamental pieces that we needed to establish was which platform we would use to provide secure and private access to our content. We know this is critical to our customer base and the users of our technology. We elected to make use of Microsoft Azure OpenAI as the platform behind our technology. The reasons for this are that QorusDocs, as an application, is based on Azure. But in addition to that, Azure OpenAI is a secure and private technology. It doesn't make your content available to other Microsoft customers, or QorusDocs customers, and it doesn't use your data for its own service or for training its models.

Secondly, if you put junk in, you're going to get junk out. And so, it has to be pointed at a source of accurate facts. If it's not pointed at the correct source of accurate facts, it can hallucinate or make up information that's invalid and not useful. And we've all experienced some form of hallucination from generative AI before. It would certainly be wrong to have that in an RFP or proposal sense. Therefore, you need to make sure that your library, that you're going to point your generative AI at, contains accurate facts and that your AI tool works exclusively in that area.

The third area that we focused on was integration; integration into the primary source of content. Now we know that many QorusDocs customers, in fact many in the APMP community, elect to maintain and store proposal and RFP content directly in SharePoint. They do this because there are existing investments in your organization, in SharePoint or Microsoft 365, tech like Microsoft Teams. Because you're familiar with the environment, you know how to work with it to upload, download and structure your content, but also because your organization has complete control over the environment.

So QorusDocs naturally needed to integrate with that and to be able to use that content with generative AI. In addition, QorusDocs augments your content with data from other systems, maybe a CRM system with data that's stored inside of QorusDocs itself and with your historical usage data. The result of pulling all of this data together is that you get accurate contextual responses from generative AI.

Lastly, we layer on top of that underlying infrastructure three primary user experiences. The first is integration with Microsoft's Copilot. Everyone is very excited about Microsoft Copilot that was released for enterprises on November 1st. QorusDocs works with Microsoft Copilot. This means that Microsoft Copilot users can access content stored in their QorusDocs libraries. They can use this powerful tool to summarize RFP documents, to rewrite content and to find content.

Working with Copilot is very natural experience for QorusDocs users because we encourage writers to work directly in the Microsoft Office platform. That means working inside of Microsoft Word, Excel, PowerPoint or Outlook, and that's where Copilot lives as well. So, you're able to use your Office application, you QorusDocs, application and Copilot, all from that familiar environment of Microsoft Office.

Download the video to learn more and see the demo.