Come work with us!

QORUSDOCS:

QorusDocs brings your best minds and content together to create proposals that win. It is essential that sales teams have every tool available to respond to each new sales opportunity and win more business.  With QorusDocs, you’ll deliver customized proposals in minutes instead of hours, using pre-approved, and branded content and gain valuable insights to create smart follow up.  

Our software is built on Microsoft Azure for creating secure, professional, and engaging proposals up to five times faster all from within your familiar Microsoft Office environment or CRM system.  QorusDocs is a diverse, vibrant group with offices in Bellevue, WA-USA and Cape Town, South Africa.  Started as a three-person company out of Cape Town in 2012, QorusDocs is known today as a top-tier sales enablement and proposal management solution supporting enterprise companies such as Microsoft, Hitachi, Insight and Long View.  

DESCRIPTION:

We’re looking for a hands-on QA Lead to join our team in Bellevue, WA and work on our latest product feature set. You will enjoy solving Quality challenges on products built-in cutting-edge technology. The ideal candidate will have a background in a technical field, will have strong Test Engineering or QA experience. You are methodical, a self-starter, and passionate about quality which is key to the growth and success of a product. 

The role will own the quality of the product which has UI/API Test Automation build by the engineers as part of the SDLC. The role of the QA Lead encompasses a wide range of responsibilities that vary based on the needs of the business, and the development stage of the product. These responsibilities include working closely with Product Management, UX, the engineering and support teams.

Our software development teams use CI/CD methodology which enables us to be nimble and accurate in the development of our products for cloud implementations.

RESPONSIBILITIES:

• Partner with engineering team to leverage automation for scalable solutions to prevent regressions and ensure reliability of product
• Define and drive QA processes and test strategies applying industry best practices to ensure quality goals are met
• Define Quality Metrics and implement measurements/reports to determine test effectiveness, testing efficiency, and measure the overall quality of the product
• Must be delivery focused, hands-on, with a strong willingness to perform all tasks required to complete the job and meet deadlines.
• Develop and execute test plans and test cases
• Identifying testable requirements
• Setup test data 
• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally
• Work with support teams to triage and understand customer issues.
• Log, communicate, triage, prioritize, and update defects using defect tracking tool. Ensure issues are escalated timeously and appropriately resolved 
• Pro-actively drive continuous improvements
• Mentor and work with QA Lead in South Africa as required to build a quality driven engineering culture across the organization helping ship products rapidly and with confidence
• As the team grows, you will:
• Lead a team of software QA and Automation test engineers
• Review and mentor team members in creating manual and automation test cases

TECHNICAL SKILLS:

• Bachelor’s degree in Computer Science, Information Technology or related degree, or equivalent work experience.
• Minimum 7 years’ testing experience within a SaaS development team
• Test documentation skills
• ISTQB/ISEB certified or recognised testing qualification / accreditation and / or training in testing disciplines.

PERSONAL SKILLS:

• High attention to detail (accuracy imperative)
• Strong analytical and problem-solving skills
• Passionate about testing
• Excellent organizational & planning skills
• Ability to communicate complex, technical concepts to all levels
• Understanding of enterprise business processes and IT systems

CRITICAL COMPETENCIES:

• Entrepreneurial – can-do approach coupled with a strong desire to make a difference
• Quick study, self-learner – Gains proficiency in new industries, markets, and technologies quickly
• Interpersonal – builds and maintains trusting relationships with associates and customers
• Change Management – initiates, manages, or participates in the change process and energizes it on an ongoing basis, taking steps to remove barriers and accelerate its pace
• Energy/Drive – exhibits strong desire to achieve
• Personal/ Professional Effectiveness – demonstrates ability to be self-directed and self-motivated
• Planning and Organizing – optimizes use of time and resources to achieve desired results
• Accountability – holds self and others accountable for results

WHY QORUSDOCS:

QorusDocs is a dynamic organization. Successful employees work in a fast-paced environment, managing multiple priorities often under tight deadlines. QorusDocs offers flexibility as to the specific working hours that may be required or available depending on your role. All new QorusDocs employees are subject to a criminal background check.  

At QorusDocs, we choose love over hate.

• Diversity and inclusion are core values of our business simply because it’s the right thing to do.
• We admittedly don't have all the answers. However, we are committed to listening, learning, and doing better as an organization in every way possible.
• We stand together as a global team to join the fight to end systemic racism and social injustice. Black Lives Matter.
• We are looking inward, and making improvements to how we approach our hiring, leadership and future improvements for our colleagues, partners and customers.
• We are in this together and committed to doing our part so all human beings are treated justly, fairly and equally.

QorusDocs is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information.  

QORUSDOCS:

QorusDocs empowers your teams to drive more sales by enabling them to discover, use and analyse the best content. Sales teams enjoy greater self-sufficiency and success when they can build personalized customer documents themselves. Marketing and partner teams gain superior insights into the value and usage of the content they create. 

QorusDocs runs on Microsoft Azure and integrates seamlessly with Microsoft 365 and Office to enhance document productivity. QorusDocs has offices in Bellevue – WA – USA and Cape Town – South Africa

DESCRIPTION:

QorusDocs is seeking a Director of Product, reporting to the Chief Technology Officer. As the Director of Product, you will be responsible for building and leading a team of product managers, UX/UI Designer and Data Analyst managing the product roadmap, ensuring consistent delivery of value to our customers, developing and shipping new products that meet market needs, understanding how product strategies can scale the business – in the US and internationally, and continuously delivering long-term value to QorusDocs’ customers. In close partnership with other teams, the Director of Product  will drive the product organization in defining and executing against a product roadmap that aligns with broader business goals. Over time, you will have the opportunity to help shape and grow not just the product, but also the team and company culture.

RESPONSIBILITIES:

• Collaborate with the CTO and CEO to drive the overall product strategy and roadmap for QorusDocs. Determine business case and ROI of specific product strategies and make determinations of which ones to pursue based on opportunity cost trade-offs.
• Develop long term strategy, vision and priorities for your team
• Hire, lead and grow a team of various skillsets and in locations across the world
• Become an expert with our software, customers, and market, as well as be able to identify, prioritize, and execute on tactical and strategic projects 
• Be involved, hands-on and understand the details of releases of major initiatives
• Conduct periodic design reviews of major projects with C-level stakeholders
• Work cross-functionally with other teams, such as executives, sales, marketing, and customer success to make sure their objectives are met, opinions are considered, and plans communicated 
• Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products 
• Develop and manage a customer advisory board program 
• Manage Data Strategy to support strategic goals: 
• Dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts 
• Direct the collection, processing, and interpretation of data from product telemetry, sales pipelines, and market research.
• Present insights from market research to VP-level stakeholders in monthly strategy meetings. Articulate why trade-offs were made and share relevant information with affected stakeholders.
• Create a transparent, collaborative and dynamic team culture, embracing QorusDocs’ values and serving as a model to the organization

SKILLS AND EXPERIENCE:

• 8+ years of product management experience, with at least 4 years in a team leadership role
• 4+ years of experience specifically working in B2B SaaS technology markets in an Agile practice and CI/CD implementation
• Degree in software engineering, engineering, or related field. MBA preferred. 
• History of delivering results and leading with a balanced focus on both analytical business planning and rapid execution 
• Strong data skills in quantitative analytics and qualitative user research
• Exceptional at taking ideas and ambiguous data, defining the right outcome, and then mapping the right strategy and roadmap to get there
• History working with engineering teams as a product manager and have demonstrated experience leading cross-functional teams to define, execute and iterate on large multi-team, multi-quarter projects
• A strong communicator, able to articulate the vision and strategy to execs, team members and customers and can lead the team through difficult decisions
• Comfortable handling many concurrent projects and instinctively re-prioritize often without needing guidance

CRITICAL COMPETENCIES:

• Entrepreneurial – can-do approach coupled with a strong desire to make a difference
• Quick study, self-learner – Gains proficiency in new industries, markets, and technologies quickly
• Interpersonal – builds and maintains trusting relationships with associates and customers
• Change Management – initiates, manages, or participates in the change process and energizes it on an ongoing basis, taking steps to remove barriers and accelerate its pace
• Energy/Drive – exhibits strong desire to achieve
• Personal/ Professional Effectiveness – demonstrates ability to be self-directed and self-motivated
• Planning and Organizing – optimizes use of time and resources to achieve desired results
• Accountability – holds self and others accountable for results

WHY QORUSDOCS:

QorusDocs is a dynamic organization. Successful employees work in a fast-paced environment, managing multiple priorities often under tight deadlines. QorusDocs offers flexibility as to the specific working hours that may be required or available depending on your role. All new QorusDocs employees are subject to a criminal background check.  

At QorusDocs, we choose love over hate.

• Diversity and inclusion are core values of our business simply because it’s the right thing to do.
• We admittedly don't have all the answers. However, we are committed to listening, learning, and doing better as an organization in every way possible.
• We stand together as a global team to join the fight to end systemic racism and social injustice. Black Lives Matter.
• We are looking inward, and making improvements to how we approach our hiring, leadership and future improvements for our colleagues, partners and customers.
• We are in this together and committed to doing our part so all human beings are treated justly, fairly and equally.

QorusDocs is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. 

ABOUT QORUSDOCS:

QorusDocs empowers your teams to drive more sales by enabling them to discover, use and analyse the best
content. Sales teams enjoy greater self-sufficiency and success when they can build personalized customer
documents themselves. Marketing and partner teams gain superior insights into the value and usage of the
content they create.

QorusDocs runs on Microsoft Azure and integrates seamlessly with Microsoft 365 and Office to enhance document
productivity. QorusDocs has offices in Bellevue – WA – USA and Cape Town – South Africa

DESCRIPTION:

We are seeking a Manager to lead our growing Professional Services team. In this role, you will be an active player-coach
providing excellent service to our customers and inspiring, developing and guiding your team as they provide
implementation, workflow, configuration and other services to new and existing customers. This is an important
leadership role that helps drive deep customer satisfaction and usage. You will collaborate with our Sales and Customer
Success teams to build the Professional Services value proposition.

RESPONSIBILITIES:

• Ensure successful delivery of Professional Services, particularly through effective engagement and customer
  management
• Direct the daily activities of the Professional Services team including ensuring high-quality deliverables are
  completed on time, within budget and scope, and that project reporting and forecasting is timely and accurate
• Personally deliver Professional Services, primarily, in the context of managing engagements and providing team
  oversight
• Meet assigned revenue and gross margin targets through effective utilization of team resources
• Lead the consulting, scoping, sizing, and estimating efforts in a presale capacity, negotiating with customers
  where necessary
• Collaborate with technical leaders to validate solution architecture, sustainability and scalability
• Collaborate on and review applicable team section contributions to RFx pursuits
• Assist direct reports in personal and career development by providing regular feedback, coaching and guidance
  on personal development, and encouraging direct reports to take ownership of their personal career path
• Participate in recruiting and employee development activities to ensure a balanced team with the right set of skills
• Ensure that all assigned team-members have a solid understanding of the customer business objectives and the
  plans in place to attain those objectives
• Develop team best practices to improve project delivery methods, processes and reporting
• Be the first escalation point for issues that may arise around project delivery
• Build repeatable, scalable processes around implementation and other services that drive customer adoption,
  renewal and expansion
• Establish relationships with stakeholders at key customer accounts
• Some travel may be required

QUALIFICATIONS:

• 5-7 years leading a professional services team
• 3+ years at a SaaS company in a professional services capacity, desired
• Bachelors or equivalent degree in a business, technical, or related field
• Proven leadership, project management and problem-solving skills
• Ability to drive project-based work and to manage tasks, schedules, deliverables, budget, and project risk
• Demonstrated ability to manage technical personnel and processes associated with enterprise software sales and
  related professional services
• Past experience working with an international team and in a startup environment, a nice to have
• Ability to motivate a team to perform at their highest level
• Dedicated to customer success
• Attention to detail, ability to work on multiple projects and a commitment to delivering projects on time
• Excellent verbal and written communication skills
• Strong knowledge of SharePoint and the Microsoft Power Platform desired, but not required
• Prior experience working with sales proposals or RFP documents, a plus

CRITICAL COMPETENCIES:

• Entrepreneurial – can-do approach coupled with a strong desire to make a difference
• Quick study, self-learner – Gains proficiency in new industries, markets, and technologies quickly
• Interpersonal – builds and maintains trusting relationships with associates and customers
• Change Management – initiates, manages, or participates in the change process and energizes it on an ongoing
  basis, taking steps to remove barriers and accelerate its pace
• Energy/Drive – exhibits strong desire to achieve
• Personal/ Professional Effectiveness – demonstrates ability to be self-directed and self-motivated
• Planning and Organizing – optimizes use of time and resources to achieve desired results
• Accountability – holds self and others accountable for results

WHY QORUSDOCS:

QorusDocs is a dynamic organization. Successful employees work in a fast-paced environment, managing multiple
priorities often under tight deadlines. QorusDocs offers flexibility as to the specific working hours that may be required or
available depending on your role. All new QorusDocs employees are subject to a criminal background check.

At QorusDocs, we choose love over hate.

• Diversity and inclusion are core values of our business simply because it’s the right thing to do.
• We admittedly don't have all the answers. However, we are committed to listening, learning, and doing better as
  an organization in every way possible.
• We stand together as a global team to join the fight to end systemic racism and social injustice. Black Lives
  Matter.
• We are looking inward, and making improvements to how we approach our hiring, leadership and future
  improvements for our colleagues, partners and customers.
• We are in this together and committed to doing our part so all human beings are treated justly, fairly and equally.

QorusDocs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age,
disability, or genetic information.