Customer Success is our top priority. Period.

We pride ourselves on providing a gold standard customer experience. That starts with our dedicated Customer Success Managers, who are with you from the beginning to ensure your complete satisfaction. From walking you through initial setup and implementation to providing expert tips and tricks about QorusDocs, they have the answers you need, when you need them.

An award-winning team of proposal and RFP experts

Don’t just take it from us: Our Customer Success team has received numerous accolades recognizing our continued commitment to excellence.

Customer Success Awards

Top-tier service and support whenever,
however you need it

Quick, quality assistance is available for all your proposal management needs, from software
installation and implementation to everyday use and beyond.
Support

Support from the get-go

You’ll have full access to our Customer Success Managers and extensive resource library from Day 1.
Customer schedule

We work on your schedule

Years of proposal automation experience and expertise are always just a call or click away, ensuring you get timely answers to all your questions.
Success

Your success is our focus

Get tailored solutions to improve your proposal and RFP response processes based on your organization’s specific needs.
Implementation

Seamless implementation

Hit the ground running thanks to step-by-step installation and integration guidance.
Proactive Proposal Solutions

Proactive proposal solutions

Your dedicated Customer Success Manager will regularly check in with you to ensure you’re maximizing your return on investment.
Customer Resources

A deep library of resources

From how-to videos and eBooks to thought leadership blogs and webinars, you’ll have a variety of invaluable resources at your fingertips to help you craft more successful RFP responses.
QorusDocs has helped to ensure that what could have been a complicated migration has been implemented smoothly and seamlessly.
Tracie Bretecher
Tracie Bretecher
Manager Sales Operations, Long View Systems

What drives our Customer Success Managers?

The QorusDocs Customer Success team is a brilliant and inspired group of
people who are constantly looking for new ways to connect with our clients. Here’s why they love what they do:

The #1 highlight of my day will always be talking to my clients. I thoroughly enjoy the social aspect of my role, and I love building relationships with clients.

Marco Epstein

Working with a talented team who is incredibly passionate about our software is a big motivator for me. I also love catching up with clients, either helping them find business solutions with our software or just seeing how they’re doing!

Amy Hayo

I am definitely a people person, and I love engaging with my colleagues and clients! I especially love seeing a client use our advice to make their work life more efficient.

Marelize Slabbert

I get so excited when I am able to add value and find solutions for our clients. I also love researching new ways QorusDocs software can add value for them.

Eben van der Nest

See why we’re the ‘obvious choice’ for
better proposal management

From a “seamless and efficient” migration to our easy-to-use search and category functionality,
QorusDocs helps IT services companies like Long View Systems give a significant boost
to their proposal creation processes!

Longview achieved great success with QorusDocs

 

Seamless Migration
Seamless Integration

Seamless and efficient migration with SharePoint

Easy Search
Easy to search

Easy to search for and categorize all content

Integrated Reporting
Integrated reporting

Rich integrated reporting gave valuable insights on content use

Ready to make our Customer Success team part of yours?

Get started with a one-on-one demo today to learn more about our intuitive proposal automation software.