If you asked our customers what they love the most about working with Qorus, most of them would say that they love their Customer Success Manager and they love how responsive our Support team is.
It’s one of the reasons our proposal and RFP management software enjoys such high adoption and renewal rates (the other reason is that it is very easy to use).
Each new customer is assigned a Customer Success Manager (CSM). All of our CSMs are highly trained and very experienced. They will follow a structured onboarding process with your team.
View our customer success stories to learn more on how we've helped businesses be more efficient. Learn more.
We’ll meet with your core team to understand what your goals and challenges are.
Once we've defined your requirements, your CSM will set up your custom-branded Qorus site and help your team install the Word, PowerPoint and Excel add-ins.
We'll create a template for you and provide guidelines for getting your content ready to upload to Qorus.
We'll help ensure your team is ready to hit the ground running, supported by helpful videos and articles.
You have access to our friendly Support team from day 1.
We'll set up a communication schedule that suits you.
Qorus has helped to ensure that what could have been a complicated migration has been implemented smoothly and seamlessly.