Customer Success is our top priority. Period.

We pride ourselves on providing a gold standard customer experience. That starts with our dedicated Customer Success Managers, who are with you from the beginning to ensure your complete satisfaction. From walking you through initial setup and implementation to providing expert tips and tricks about QorusDocs, they have the answers you need, when you need them.

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An award-winning team of proposal and RFP experts

Don’t just take it from us: Our Customer Success team has received numerous accolades recognizing our continued commitment to excellence.

Top-tier service and support whenever, however you need it

Quick, quality assistance is available for all your proposal management needs, from software
installation and implementation to everyday use and beyond.

Support from the get-go

You’ll have full access to our Customer Success Managers and extensive resource library from Day 1.

We work on your schedule

Years of proposal automation experience and expertise are always just a call or click away, ensuring you get timely answers to all your questions.

Your success is our focus

Get tailored solutions to improve your proposal and RFP response processes based on your organization’s specific needs.

Seamless implementation

Hit the ground running thanks to step-by-step installation and integration guidance.

Proactive proposal solutions

Your dedicated Customer Success Manager will regularly check in with you to ensure you’re maximizing your return on investment.

A deep library of resources

From how-to videos and eBooks to thought leadership blogs and webinars, you’ll have a variety of invaluable resources at your fingertips to help you craft more successful RFP responses.

"QorusDocs has helped to ensure that what could have been a complicated migration has been implemented smoothly and seamlessly."

Tracie Bretecher

Manager Sales Operations, Long View Systems

What drives our Customer Success Managers?

The QorusDocs Customer Success team is a brilliant and inspired group of people who are constantly looking for new ways to connect with our clients. Here’s why they love what they do:

The #1 highlight of my day will always be talking to my clients. I thoroughly enjoy the social aspect of my role, and I love building relationships with clients.

Marco Epstein

Customer Support

Working with a talented team who is incredibly passionate about our software is a big motivator for me. I also love catching up with clients, either helping them find business solutions with our software or just seeing how they’re doing!

Amy Hayo

Customer Support

I am definitely a people person, and I love engaging with my colleagues and clients! I especially love seeing a client use our advice to make their work life more efficient.

Marelize Slabert

Customer Support

I get so excited when I am able to add value and find solutions for our clients. I also love researching new ways QorusDocs software can add value for them.

Eben van der Nest

Customer Support

We helped Long View Systems boost their proposal processes!

Long View adopted QorusDocs proposal software and was able to significantly improve and boost their proposal automation process.

Read success story

Seamless

Seamless and efficient migration

Easy search

Easy to search for and categorize all content using our AI-powered system

Reporting

Rich integrated reporting gave valuable insights on content use

Customer Success is our top priority. Period.

An award-winning team of proposal and RFP experts

Top-tier service and support whenever, however you need it

Support from the get-go

We work on your schedule

Your success is our focus

Seamless implementation

Proactive proposal solutions

A deep library of resources

Tracie Bretecher

What drives our Customer Success Managers?

We helped Long View Systems boost their proposal processes!

Seamless

Easy search

Reporting

Ready to make our Customer Success team part of yours?